24th March 2020 Update: Following our government’s instruction, we are only offering emergency repairs. Below outlines the steps we will carry out to reduce the spread of the virus.
Emergency work: anything that is needed to continue normal operations. Such as faults on cooking appliances, heating, lighting, sockets etc. All maintenance work is considered and risk assessed so please get in touch if to see if we can help.
At Plugged In Electricians, we put our customers first, which is why we have developed an action plan in the light of the coronavirus outbreak. The outlined processes have been put into practise to reduce the spread of the virus.
1: PHISICAL CONTACT
When entering the work environment, we won’t offer handshakes, or any other person-to-person contact. Your electrician will have sanitiser and may request to use your hand washing facilities. Additionally, a face mask may likely be worn to reduce the risk.
2: RAILINGS, BUTTONS AND HANDLES.
Coronavirus can be on many surfaces, or items. These include metal railings or handles, light switches, buttons and even clothes. Coronavirus can survive on different materials for different lengths of time. We will use gloves as often as possible and wipes where required. Additionally, sanitised indoor shoes where required.
3: DRINKS OR FOOD
We will respectfully decline any food or drink.
If any of our electricians have symptoms of the Coronavirus, we give you the option of two things: A cancellation or rebooking. If you as the customer have noticed symptoms yourself, then we ask you cancel the work as soon as possible, and recommend you follow the government guidance of self-isolation.
If you do have to self isolated but fine you have a loss of power or other electrical emergency, then please get in touch. We will continue to put you first and help you find a solution.
Please go to https://www.nhs.uk/conditions/coronavirus-covid-19/ to find out more.
Thank you for your co-operation in advance in these exceptionally difficult times.
Plugged In Electricians
(Document prepared 16 March 2020 under review and approval of independent doctors.)